Who we are
Altra Smart is an online store based in the United Arab Emirates, specializing in electrical appliances, kitchen appliances, air conditioners, and original perfumes.
We are committed to protecting your privacy and handling your personal information with transparency and security.
Information We Collect
When visitors leave comments on our site, we collect:When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment providers)
We also collect technical data such as IP address and browser information to improve website security and performance.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates
- Improve our website and services
- Prevent fraud and enhance security
We do not sell or rent your personal data to third parties.
Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember login details
- Store cart information
- Analyze website traffic
You can disable cookies through your browser settings at any time.
Data Sharing
When you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie:We may share your information with:
- Payment gateway providers
- Shipping and delivery companies
- Technical service providers
This is only for order processing and service improvement.
Data Retention
We retain order and account information for administrative, legal, and security purposes.
Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal data (where legally applicable)
For any privacy-related requests, please contact us.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our website contact page.